Your Dedicated Cytogenetics Team: Quality Service You Can Rely On

October 15, 2024

Reliable products and services are vital for a functional cytogenetics laboratory. The ability to respond to high-risk or urgent cases without interrupting patient-services not only requires high-quality media and supplies, but an experienced team to address any and every issue.

That’s where FUJIFILM Irvine Scientific steps in. Our dedicated cytogenetics team works closely with labs to provide tailored service and support, ensuring their needs are met with the highest level of care and attention. In this post, you’ll get to know some of the experts behind our cytogenetics team, and discover how their dedication can elevate your experience.

Brandy Garcia, Inside Sales Specialist - Cytogenetics

What does your work mean to you?

“Working in the cytogenetics field means I get to offer support in patient care and outcomes in diagnosing genetic disorders and cancers. Being a part of a company that is constantly advancing the research that helps genetic treatments is a dream come true.”

Brandy Garcia is the newest member of our team, acting as the Inside Sales Specialist for Cytogenetics. In this role, her responsibilities include:

Supporting U.S.-based customers by providing guidance on our current product offerings for both prenatal and cancer cytogenetics testing
Technical resources for labs

Assisting with sample validations or lot reserves
Demonstrating the reliability of CHANG Media for cytogenetic applications

Brandy has a Bachelor of Arts degree in Communications from California State University, Fullerton, and brings with her a wealth of expertise in pharmaceutical and medical device sales, complemented by a deep understanding of the healthcare industry. Brandy is passionate about promoting the CHANG Cytogenetics product line and supporting laboratories that are committed to the highest standards of patient care. Her philosophy revolves around building strong relationships and prioritizing customer satisfaction, consistently demonstrating to customers that they are her top priority.

Outside of work, Brandy loves exploring different red wines, even earning certification as a Level 1 Wine Connoisseur. She is an avid fan of football, and on game nights, you can catch her cheering loudly for the Buffalo Bills—her favorite football team. Go Bills Mafia!

Amy Thoms, Product Manager and Technical Specialist – Cytogenetics

What does your work mean to you?

“The company's mission deeply resonates with me. I take pride in being part of an organization that positively impacts customers. Contributing to the process, and helping patients and their families overcome the formidable challenges posed by a cancer diagnosis, brings me immense joy.”

As the Product Manager and Technical Specialist for Cytogenetics, Amy Thoms supports customers on a global level by:

Utilizing customer feedback to identify and drive product improvements
Addressing technical inquiries

Creating comprehensive resources for customers to use our products effectively and enhance their experience

Amy joined FUJIFILM Irvine Scientific in 2019, bringing over a decade of experience as a cytogeneticist. Her expertise and passion for cytogenetics has been instrumental in supporting customers by helping them with a variety of laboratory challenges, technical inquiries, and CHANG media validations. Amy remains committed to enhancing support for cytogenetics customers by driving product improvements, leveraging customer feedback, and staying current with industry standards. She strongly believes in a customer-centric approach, emphasizing that success is rooted in understanding and effectively meeting the customer’s needs.

When she's not at work, Amy loves to hike, camp, and spend quality time with her family and her two Miniature Schnauzers. She aspires to hike the Pacific Crest Trail one day and enjoys relaxing with a good chai tea latte.